Loop Integration, a commerce consultancy specializing in hybris software integration, launched its first North American office today to help companies implement technology that provides customers with a seamless shopping experience across all channels. Loop Integration’s new Chicago office is the company’s first office in the United States and extends its hybris expertise to North America.

As a global specialist in hybris, an SAP company and the world’s fastest-growing commerce platform, Loop Integration supports businesses at every point of the commerce journey, from requirements definition and customer experience design to implementation, integration and optimization. Its services include traditional commerce consultancy, systems integration and a set of tailored consultancy packages targeted to meet the different needs of business users.

“I am thrilled to be back in Chicago after a number of years working in Australia on a wide range of cutting-edge hybris implementations for global brands,” said Joe Woods, President at Loop Integration. “We have exciting growth plans for North America and are recruiting for a number of developers, business analysts and engagement managers to support our ongoing development.”

Loop Integration is the North American commerce venture of two successful international consultancies: Amaze, a full-service digital and technology agency headquartered in London, and contiigo, 2012 APAC hybris Partner of the Year.

“Based on our experience implementing hybris solutions for brands such as JayCar, Landmark and Target Australia, Loop Integration has come to understand the support and preparation that organizations need to maximize the return on investment in commerce infrastructures,” Woods said. “With this in mind, we are offering three bespoke packages for business users to enable them to leverage this leading-edge platform.”

Loop Integration’s bespoke packages include: 

  • hybris health-check: An independent audit of code quality, infrastructure, conversion potential, upgrade suitability, roadmap definition, trouble-shooting and recovery
  • Training and on-boarding support: Customized training packages for business users and third-party stakeholders, training materials, master classes, one-to-one or group sessions, and on-site trouble-shooting and ad-hoc support
  • Launch success: Test scripts, professional testing, template production, content production, content input, 301 redirect strategy and implementation, meta data optimization and implementation, go live support, and post-launch testing and bug tracking

About Loop Integration 
Loop Integration, a joint venture between Amaze and contiigo, is a Chicago based omni-commerce consultancy that specializes in delivering commerce solutions on the hybris platform. Loop takes its name not only for the famous Chicago Loop, but also by establishing a delivery loop between its parent companies. Loop leverages creative and strategy resources from Amaze, which was named a Top Digital Agency by Forrester and E-consultancy, and top-tier technical resources from contiigo, which has helped more than 15 brands go live with hybris solutions. As a combined group, the companies have delivered hybris business with Landmark, Jaycar, Target, David Lawrence and Jigsaw, and have also worked with likes of Dyson, Unilever, Siemens, Lexus, Bridgestone and Toyota.

About hybris software 
hybris software, an SAP Company, helps businesses around the globe sell more goods, services and digital content through every touchpoint, channel and device. hybris delivers OmniCommerce™: state-of-the-art master data management for commerce and unified commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business. hybris' omni-channel software is built on a single platform, based on open standards, that is agile to support limitless innovation, efficient to drive the best TCO, and scalable and extensible to be the last commerce platform companies will ever need. Both principal industry analyst firms rank hybris as a "leader" and list its commerce platform among the top two or three in the market. The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum flexibility. Over 500 companies have chosen hybris, including global B2B sites W.W.Grainger, Rexel, General Electric, Thomson Reuters and 3M as well as consumer brands Toys"R"Us UK, Metro, Bridgestone, Levi's, Nikon, Galeries Lafayette, Migros, Nespresso and Lufthansa. hybris is the future of commerce™. For more information, visit http://www.hybris.com.

Joe Woods Published May 07, 2014